WARRANTY
I want you to feel comfortable when purchasing my works. Therefore, I created my Exchange and Return Policy in case something unexpected happens.
I want you to feel comfortable when purchasing my works. Therefore, I created my Exchange and Return Policy in case something unexpected happens.
First of all…
Don't worry!
According to the Consumer Protection Code, you have up to 7 days to regret the purchase you made.
– In case you cancel the product, you will be responsible for the cost of returning the product.
It is also important to note that the packaging and the product must be intact in order for you to be able to exchange or receive a refund.
– To exchange a product, you can choose any other product of equal or greater value, upon payment of the difference and the cost of return shipping.
It is also essential that the product to be exchanged is returned in perfect condition, as mentioned above.
– We pack everything with the greatest care, but if your product still breaks on the way or has any defect, we will exchange it urgently and at no cost to you.
For refunds/refunds, the product must be analyzed upon return.
If the conditions are maintained in perfect condition, the full amount paid will be refunded within 3 business days.
The date on which the amount becomes available on the credit card again varies according to the card's expiration date.
For this information, please contact the issuing bank.
To request an exchange in any of the cases, send an email to:
telemacobr@gmail.com
telemacobr@gmail.com